Technical Support and Publications


Trust Textron Aviation’s dedicated team to provide technical assistance and troubleshooting for all aircraft systems, structures, avionics and power plants. Textron Aviation also provides all the information you need to operate your aircraft, including flight manuals, parts catalogs and other essential technical publications.

Log in to your customer portal at to stay up-to-date with the latest Technical Publications, news, technical tips and services for your aircraft. Register or login now for your direct connection with Textron Aviation.

Exclusive Support for Your Aircraft

Our Model Support teams have proven to be invaluable in answering questions and solving problems. Staffed with experts dedicated exclusively to the support of your model, both current and legacy, you can be assured of top-level guidance and support.

Do you have a question about your aircraft, but you’re not sure who to ask? Contact one of our Model Support Team representatives.

Quarterly Updates Brought to You

Join us each quarter for a LIVE Tech Session with your aircraft experts. Join us, as we take the opportunity to update you regarding current and pending field programs as well as, discuss service and maintenance issues.

This is your chance to connect with Textron Aviation and your peers, ask questions and make suggestions.

Log in to your customer portal at to view the upcoming schedule of webinars and view past webinar presentations

Your Partner in the Field

Your aircraft is assigned a specific Field Service Representative (FSR), based on your location. Your FSE is ready to provide on-site support and diagnostic assistance. Your FSR is equipped with access to extensive technical manuals and detailed vendor documentation

Flight Assurance is a new tool for our jet customers (Citations, Hawkers, Premier and Beechjet) to use when flying in an unfamiliar location. This tool will allow you to enter your flight details to have the nearest Field Service Representative, at their destination, contact them upon arrival.

Locate your FSR

Do you have a question about your aircraft, but you’re not sure who to ask?  Contact one of our Model Support Team representatives.

For technical support of your propeller aircraft, click here.


Log into your customer portal for more information about:

  • Aircraft publications
  • Publications revision status
  • Flight planning tools
  • Recently mailed items
  • Service bulletins and letters
  • AFM configuration code calculator

For Cessna, click here

For Beechcraft and Hawker, click here


Model Support Teams: Experts Behind The Scenes

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